Privacy Policy

Privacy Policy

This privacy policy sets out how Smiths Fire uses and protects any information that you give Smiths Fire when you use this website.

Privacy Policy

Smiths Fire is committed to ensuring that your privacy is protected. If you provide us with certain information by which you can be identified when using this website, then please be assured that it will only be used in accordance with this privacy statement.

WHAT INFORMATION MIGHT WE COLLECT

We may collect the following information:

  • Name and Job Title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or promotions

WHAT WILL WE DO WITH THAT INFORMATION

Smiths Fire requires this information to understand your requirements and provide you with a better service. Smiths Fire would also like this information for the following reasons:

  • For our internal records.
  • To improve our products and services where possible.
  • To send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address, which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or by mail. We may use the information to customise the website according to your interests.

HOW WE USE “COOKIES”

A cookie is a small text based file, given to you by a visited website. It helps identify you to that site and is saved by your web browser. Its purpose is to remember information about you. When you agree to the cookie, the file is added and the cookie will help analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual and the web application can tailor its operations to you by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We will only use this information for statistical analysis purposes and then the data is removed from the system.

It is important to know that a cookie in no way gives us access to your computer or any information about you, other than the data you have chosen to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please be aware that this may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites. The Smiths Fire privacy policy does not govern these sites. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFO

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@smithsfire.com
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.
  • You may request details of personal information, which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact enquiries@smithsfire.com
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly amend any information found to be incorrect.

LATEST NEWS

Congratulations!

Congratulations to our extinguisher technician, Peter Gilbey, and his fiance Lauren on the birth of their beautiful boy Theodore.

More than 90 years of proud service

We’re extremely proud of our long history and especially the loyalty of our team, many of whom have worked with Smiths’ Fire for a…

Training dates for your diary

Understanding fire prevention techniques and how to use equipment is important for any business. If you think your employees would…

NEWS